He loves me. He loves me not.
How to be loved. The ever present question. As a business owner, you need to know if you are loved or if you are not. It means the difference between a sale or no sale. Being loved by your customers is the goal of every great business and brand.
When your customer loves you it's because of the following:
1. They feel you understand them and what they need.
2. They feel you hear them and respond.
3. They feel you relate to them and they relate to you.
It is about feelings!
Do it with social media. Be that friend. Get loved.